FAQ
What is Rceep?
A digital receipt binder. Photograph or upload a receipt and the service reads the merchant, date, and line items, then automatically works out important dates like the right to complain.
Why are there no reminders on some receipts?
That's usually expected, not a bug. The right to complain and the reversed burden of proof are statutory rights for goods — they normally don't apply to restaurant or service receipts, so those don't get such reminders. Open purchase and warranty also need details (the merchant's own terms, the product's warranty length) that the service doesn't yet capture automatically for every purchase.
What's the difference between open purchase and the right to complain?
Open purchase is a voluntary policy from the merchant — not a statutory right. The right to complain is statutory (in Sweden normally 3 years, with a reversed burden of proof for the first 2). The service never conflates the two.
How do I share a receipt with someone?
Open the receipt and choose "Create share link" under Share receipt. The link leads to a read-only page — no login is required to view it. You can revoke the link whenever you want, and it stops working immediately.
How do I enable two-factor authentication (2FA)?
Go to Security in the menu → Enable with authenticator app. Scan the QR code with e.g. Google Authenticator, Microsoft Authenticator, or 1Password, enter the code the app shows, and save your recovery codes somewhere safe.
Can I export or delete my data?
Yes. Under Security you'll find "Export my data" (downloads everything you've stored as JSON) and "Delete my account" (permanently removes the account and all its data — can't be undone).
Can I change an item's category?
Yes, on the receipt's detail page you can enter your own category per line. This only affects your own receipts — the product catalog that other users' receipts build on doesn't change.
Is my data secure?
Passwords are handled by ASP.NET Core Identity (never custom password handling), login supports two-factor authentication, and all traffic goes over HTTPS. See also the privacy policy and cookie information.